Refund policy
We want you to love your purchase. If something doesn’t feel quite right, we’re here to help.
Returns
Returns are accepted within 14 days of delivery. Items must be unworn, unused, in original condition, and returned with all original packaging and tags attached.
Refunds
Once your return has been approved and received, refunds will be processed back to your original payment method.
Please allow 3–5 business days for the refund to appear in your account once processed.
Final sale items
All sale items are final sale and are not eligible for return, exchange, or refund. Please choose carefully.
Exclusions
For hygiene reasons, earrings cannot be returned.
Faulty items
If your item arrives faulty or damaged, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.
Return shipping
Return shipping costs are the responsibility of the customer unless the item is faulty.
We recommend using a tracked service, as The Rose Edit cannot be responsible for parcels lost in transit.
To request a return
Please email your order number and reason for return to
Please wait for confirmation before sending any items back.