What makes The Rose Edit unique?
We focus on effortless, wearable fashion — thoughtfully selected pieces that feel timeless, elevated, and easy to wear. Every style is handpicked with real life in mind.

Do you have a physical store?
Not at this stage — we’re proudly an online-only boutique based in Waikato, NZ.

What kind of clothing do you stock?
We offer brand-new collections from trusted Australian and New Zealand labels. From everyday staples to pieces with a little extra edge, we’ve got you.

Where are you based?
We’re based in the Waikato, New Zealand — and we ship across NZ and internationally.

Can I return something if I change my mind?
Yes — we accept returns within 7 days of delivery for eligible items. Please see our Returns Policy for full details.

How do I make a return?
Simply email us with your order number and the item(s) you’d like to return. We’ll guide you through it.

Are accessories returnable?
Due to hygiene reasons, accessories (including earrings) are final sale and cannot be returned.

How do I know what size to order?
We’ve included a general sizing guide on each product page. Still unsure? Send us an email — we’re always happy to help with sizing advice.

Can I exchange if something doesn’t fit?
Yes — you're welcome to return or exchange any eligible item within 7 days of receiving your order.

Do you ship internationally?
Yes! We ship worldwide. International shipping rates are calculated at checkout.

How long does NZ shipping take?
Orders within New Zealand typically arrive within 2–3 business days. Rural delivery may take a little longer.

How much does shipping cost?
• NZ Standard: $8
• NZ Rural: $12
Tracking details will be sent once your parcel is on the way.

Do you offer sales or discount codes?
We often run seasonal promotions and subscriber-only offers. Join our mailing list to stay in the loop.

Can I buy a gift card?
Yes! We offer digital gift cards that can be used storewide.

Do you follow sustainable practices?

We do our best to tread lightly — from using compostable courier bags and recyclable packing materials to sourcing from ethical brands that value quality over quantity.

What are your opening hours?
We’re online 24/7 — you can browse and shop whenever it suits you.

How can I contact you?
Email us anytime at info@theroseedit.co.nz — we aim to respond within 1–2 business days.